INDEPENDENT SPIRIT. EVERYDAY DRIVE.
0
WIWU EUROPE / For the drive

Privacy Policy

How WIWU EUROPE handles information while you browse and, later, when you shop. Last updated: 26 October 2026. Draft for legal review.

1. Who is responsible

Wiwu Europe Innovation SL (Automotive goods), C/ Papiro 7-9, Fuenlabrada, Spain. RegmerRegistro Mercantil B22575989. EUIDES28065.082372461. Website: wiwueurope.com. Email: [email protected]. Phone: +34 918 54 41 28.

2. What we collect today

The store has no customer accounts, newsletter subscriptions or payment collection. If you send a contact enquiry, we collect your name, email, topic, optional product or vehicle reference and message to answer it. Messages are stored in Lovable Cloud; retention and access procedures require seller review before launch. Do not send payment details or sensitive personal information.

Your chosen currency, wishlist and shopping bag are saved in your own browser. Checking bag prices does not create an order. If you save an unpaid order request, your name, email, optional notes and a snapshot of the selected products and reference prices are stored privately in Lovable Cloud to review your enquiry. No delivery address or payment details are collected. Requests are not accepted sales and do not reserve stock. Retention periods and seller contact arrangements still require confirmation; there are no automatic email notifications.

3. Technical information

Like every website, our hosting provider receives technical request data such as IP address, browser type, requested page and time. This is used to deliver the site and keep it secure. Retention periods for these logs must be confirmed with the hosting provider before launch.

4. Third-party services

Exchange rates are fetched by our server from Frankfurter (European Central Bank reference rates); your personal data is not sent to them. Fonts are loaded from Google Fonts, which receives your IP address when your browser downloads them.

5. When orders open

To complete an order we will need your contact details, delivery address and order contents. We will only use them to fulfil the order, meet legal obligations (such as tax records) and handle returns or complaints. Payment details will be handled by a payment provider — we will never store card numbers.

6. Legal bases

Delivering the website relies on legitimate interest. Fulfilling an order relies on performing a contract. Keeping tax records relies on legal obligation. Any marketing would require your consent first.

7. Your rights

Under the GDPR you can ask to access, correct, delete, restrict or move your data, and object to processing. You may also complain to your local data-protection authority. Send these requests to [email protected].

8. Changes

We will update this policy whenever our processing changes and show the date of the latest version at the top.

Explore the shop →
Good to know

Frequently asked questions

Straight answers about the store, your data and how shopping will work.

All FAQs →
Can I place an order?

You can add products to a request and save it for review with a reference number. This is not an accepted purchase: payment, delivery and taxes are not configured, and availability, prices and compatibility need review.

Why are there no products available?

Each product needs verified identity, source pricing, reliable inventory, relevant safety information, and commercial image permission. We will not invent listings to fill the shelves.

How do I know an accessory fits my car?

Vehicle-specific products require structured, sourced compatibility records. Universal accessories will list their verified dimensions, mounting requirements, or connectors. Similar model names alone are never proof of fitment.

Can I change the currency?

Yes. Choose EUR, USD, GBP, or PLN in the header. Your choice is remembered on this browser without changing your bag or wishlist. Payments, once configured, will be in EUR unless otherwise stated.

Where do exchange rates come from?

Frankfurter provides European Central Bank reference rates. The shop records the source and date. Reference rates are for display, not a guarantee of a bank or card-provider rate. Rates older than seven days are unavailable.

Where do you ship?

Delivery countries, prices, and timing are not configured. These details will be published before orders are accepted.

Are the lifestyle photos products I can buy?

No. Editorial photographs illustrate our automotive-lifestyle direction. Only clearly identified published product listings are available for shopping.

Is my data collected when I browse?

Your bag, wishlist and currency stay in your own browser. Contact enquiries and unpaid order requests collect the details you choose to submit and store them privately in Lovable Cloud. See the Privacy Policy for the technical data any website host receives.

Do you use tracking cookies?

No. Only storage needed for shopping and for remembering your cookie choice. Details are in the Cookie Policy.

What is your return policy?

Returns will follow EU consumer law, including the right of withdrawal where it applies. Full terms are in the Refund Policy and will be finalised before orders open.

Will I get a receipt for my order?

Saving a request shows its reference number, selected items and reference subtotal retrieved from Lovable Cloud. It is not a payment receipt or confirmation of sale.

Are prices shown with tax?

Tax handling has not been configured yet. Final totals including any tax and delivery will be shown before you confirm an order.

TALK SHOP WITH US.

Questions about a product or your car? Let’s find the right fit.

Get in touch